Solution Manager CHARM documents from SCN

While working on Solution Manager CHARM, each and every one have faced issues and searched lot on google, SCN, SAP Notes etc for resolution. So just wanted to share the documentation we found on SCN.

• Change Request Management scenario: Usual questions and known errors
• CTS+ Configuration in Solution Manager 7.0 EhP1 and 7.1
• Incident Management and Change Request Management: E-Mail functionality in SAP Solution Manager 7.1
• Change Request Management: How to create a virtual system in Solution Manager 7.1
• Sending E-Mail from Support Message
• Application Incident Management: New features in SAP Solution Manager 7.1